Resident portal software

Resident portal softwareyour tenants will actually use

NexusProperty.App gives every resident a mobile-first portal for rent payments, repair requests, messages and documents. Residents join with a simple invite code, pay by card, Apple Pay or Google Pay, and track everything in one place. Start a 14-day free trial — no card, no sales call.

What residents can do in the portal

Everything a resident needs, without ringing the office.

Tenants join with an invite code

Send each resident a short invite code and they onboard themselves in minutes — no manual account creation, no shared logins, and each resident only ever sees their own tenancy.

Rent payments built in

Residents pay rent in the portal by credit or debit card, Apple Pay or Google Pay. Money routes straight to the landlord's bank account, receipts issue automatically, and balances stay up to date.

Repair requests with photos

Residents report maintenance issues with photos and descriptions from their phone. AI triage categorises and prioritises each request, and residents can follow progress instead of chasing by phone.

Messages and documents in one place

Notices, lease documents, inspection reports and conversations live in the portal, so residents always know where to look — and you have a complete record.

Why landlords and agents choose our resident portal

Mobile-first by design

The resident portal works beautifully on any phone browser — no app store download required, so adoption doesn't stall at 'install our app'.

Fewer calls and emails

When rent, repairs, documents and updates all live in one portal, residents stop ringing the office for things they can check themselves.

Private and secure

Each resident's access is scoped to their own tenancy. Payments are processed by Stripe (PCI DSS Level 1) and card numbers never touch our servers.