Property management chatbotthat answers for you, 24/7
NexusProperty.App gives every tenant an AI assistant inside their portal: it answers questions around the clock, takes repairs by voice and triages them for you — while you keep full control of every tenancy, ticket and pound.
What the assistant handles for you
It sits where your tenants already are — the portal on their phone — and takes the routine conversations off your plate without hiding anything from you.
Answers tenant questions instantly
"When is my rent due?" "How do I report a leak?" "What's in my lease about deposits?" The assistant answers straight away, from your own tenancy records and documents — no more late-night texts or repeated emails.
Repairs reported by voice, not forms
A tenant holds one button, describes the problem in their own words — with a photo or video attached if they like — and the chatbot turns it into a structured maintenance ticket. Nothing gets lost in translation.
Triage before it hits your inbox
Every report is automatically classified by urgency and type, so a burst pipe is escalated and a dripping tap is queued. You review, assign a contractor and move on — the ticket tracks itself to completion.
Every conversation leaves a paper trail
Questions, reports, triage decisions and contractor updates are all logged against the property and tenancy. When a dispute or deposit claim appears months later, the history is already written.
Not just a chat window
Most chatbots are bolted on. This one is wired into the platform that runs your rent, repairs and compliance.
It knows your portfolio
Generic chatbots guess. This one reads your tenancies, rent schedule, notices and certificates, so an answer about a rent date or notice period is the tenant's actual one — not boilerplate.
It works inside your workflow
Answers happen in the tenant portal; anything that needs a human lands on your maintenance board, rent ledger or notices screen. The chatbot never acts on its own — it prepares, you approve.
It's included, not an add-on
The assistant is part of NexusProperty.App for every plan. Tenants get it in their portal; landlords get the same assistant across their whole portfolio for admin and document questions.
Want the full picture? See how AI property management covers triage, chasing and compliance too.
Try NexusProperty.App